Removing Action1

Removing Action1 agents

To remove agent using Action1 Console:

1. Navigate to the Endpoints page.
2. Select the required endpoints, go to its Actions and select Remove from Action1.

To remove agent using script (silent uninstall):

• On Windows endpoint, run the following command:
  msiexec /uninstall “<path to action1_agent.msi>” /quiet
  For example:
  msiexec /uninstall “C:\Windows\Action1\action1_agent.msi” /quiet
• On macOS endpoint, run the following script:
  sudo bash /usr/local/action1/uninstall_agent.sh

Action1 will automatically uninstall the agent and add the endpoint to the “Exclude computers” list to prevent it from agent re-installation.

For infrastructure where Action1 Deployer was configured

To remove Action1 from selected endpoints only:

1. In Action1 console, navigate to Endpoints and select the ones you need.
2. For each selected endpoint, go to Actions and select Remove from Action1.
3. Action1 will automatically uninstall the agent and add the endpoint to the “Exclude computers” list available in the Deployer’s Agent Deployment page.

To remove Action1 from all endpoints and uninstall Deployer:

1. In Action1 console, navigate to Endpoints and select the ones you need.
2. For each selected endpoint, go to Actions and select Remove from Action1.
3. Wait until Action1 Deployer automatically uninstalls all the agents. Depending on the number of managed endpoints you have, this can take from a few seconds to a few hours. You can monitor the process on the Endpoints page.
4. Uninstall the Deployer itself. For that:
   • Locate the Deployer installation folder – depending on the system, this is %ProgramFiles%\Action1\Connector or %ProgramFiles(x86)%\Action1\Connector
   • In this folder, run the following command:
     action1_connector.exe uninstall

Removing Action1 tenant account

If you are no longer interested in using Action1 platform, you can initiate your Action1 tenant account closure.

For a free subscription:

1. In Action1 console, open your account settings by clicking on your User profile (displayed as your initials at the top-right corner).
2. Click Subscription and then click Close account.

Your account will be closed automatically after 30 days.

For a paid subscription:
Contact your Sales representative.