Action1 5 Documentation 5 Adding Endpoints Manually

Adding Endpoints Manually


If for some reason you don’t want to enable Endpoint Discovery and install the Action1 Connector service, you can always connect endpoints manually. This option is handy if you want to monitor just a couple of business-critical endpoints or if your subscription is limited (e.g., free version up to 50 endpoints) and you aren’t ready to extend it.

In this case, you’ll have to manually install Action1 agents on the endpoints you want to monitor. The agent is a non-intrusive service distributed as an MSI file. The configuration procedure consists of two steps. First, you download the MSI agent installer, then you install agents and verify a connection to Action1 Cloud.


Step 1. Downloading the Action1 Agent Installer

1. Navigate to Managed Endpoints and select Install Agents.

2. Download Action1 agent installer. The installer name is unique and indicates your Action1 account and the organization. The installer supports both 32- and 64-bit Windows.

Installing an agent

Step 2. Installing Agents

Choose one of the following options:

  • Simple installation (UI-based)
  • Unattended installation (no UI) 

Simple Installation (UI-based)

Copy the agent installer to each managed endpoint and run the setup wizard. Alternatively, you can share a link to this installer and instruct the endpoint owners to download and launch the installer themselves. The agent is installed under the LOCAL SYSTEM account into %WinDir%\\Action1 folder as a service called Action1 Endpoint Agent.

Installation wizard

The Action1 agent will securely connect to Action1 Cloud using embedded information about your organization that includes the authentication certificate for mutual authentication and a private encryption key, specific to your organization. The device where it runs is added to Managed Endpoints. Select Actions next to the new endpoint and see available management actions such as reviewing missing updates, starting remote desktop, or rebooting.

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Unattended Installation (no UI)

To silently install the Action1 agent, run as administrator “msiexec /i “action1_agent(My_Organization).msi” /quiet” on each endpoint you want to add to Action1.

Note: Action1 agent supports a machine-wide installation and it requires administrative privileges to succeed. Since unattended install mode is not allowed to display any user prompts, running it under non-elevated privileges will silently fail.

For unattended uninstallation, run the command “msiexec /uninstall “action1_agent(My_Organization).msi” /quiet on each endpoint you want to disconnect from Action1.

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MSP Solution

Centralize endpoint management and boost efficiency of IT service delivery.

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Patch Management

Identify and deploy missing OS and third-party software updates.

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Software Deployment

Distribute software and updates across managed endpoints.

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IT Asset Inventory

Keep a detailed inventory and manage hardware and software assets.

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Remote Desktop

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Unattended Access

Provide administrative support and manage remote devices.

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Endpoint Management

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Integrate Action1 RMM to your IT ecosystem.

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Reports and Alerts

Conduct endpoint security audits with comprehensive reporting.