Action1 5 Documentation 5 Remote Desktop

Remote Desktop

 

Action1 enables you to connect to remote endpoints and manage them right in the web browser. Turn on a remote desktop to assist your co-workers or set up unattended access where no one is logged in.

To set up a remote connection to your endpoint:

  1. Navigate to the Endpoints dashboard.
  2. Click on the remote desktop icon next to an endpoint you want to connect to. Alternatively, click the icon in the Actions column and select Remote Desktop. For your convenience, you’ll see the last logged in user.
Endpoints dashboard

Action1 will start a remote desktop browser in the new tab. In case of unattended access (no one is logged in to this endpoint at the moment), you will immediately proceed to the login page.  If someone is using the PC, the endpoint owner will have 15 seconds to deny or accept connection before the remote session starts automatically. To finish a session, just close the tab.

Starting a remote desktop in Action1

Advanced Remote Desktop Settings for Compliance & Privacy

Action1 remote desktop is compliant with privacy laws and helps you protect personal data. By default, logged-in users have 15 seconds to decide whether they want to accept a remote desktop connection or reject it. Fine-tune the remote desktop settings to provide more wiggle room for device owners, including the ability to deny connections.

Navigate to the Advanced page and select + New to add a new advanced setting.

  • The Remote desktop prompt timeout setting defines an offset in seconds (1 – 180 seconds; 15 seconds for default) provided for a remote interactive user to accept or decline a connection. Give users a sufficient amount of time to finish their tasks and securely store sensitive data. 
  • The Remote desktop default user choice setting defines a base action for a remote user (accept or reject; by default, accept).

These settings can be assigned to a certain scope: entire enterprise (all endpoints), organization (all endpoint in an organization), or group (all endpoints in a specific group).

Remote desktop advanced settings