Action1 5 Category: Customer Stories

Customer Stories

City Government Improves Security and Saves 25 Hours Weekly on IT Support with Action1

City Government Improves Security and Saves 25 Hours Weekly on IT Support with Action1

The city of San Gabriel was looking to replace its patch management tool, WSUS, because it was ineffective, which increased the risk of dangerous vulnerabilities going unnoticed. In parallel, they were considering purchasing a remote support tool, since driving to various locations to troubleshoot issues with devices was time-consuming. Learn how Action1 helped the IT team establish robust patch management and strengthen security — and save 25 hours each week on IT support.

read more
Yonder Achieves Strong Security and Ongoing Compliance with Action1

Yonder Achieves Strong Security and Ongoing Compliance with Action1

Yonder is a technology partner that offers solutions and services to help organizations modernize and secure their businesses. To protect the organization from security vulnerabilities and ensure compliance, the IT team needed a cloud-based patch management solution. Read how Action1 helped them achieve their goals — and to do so in a very cost-effective manner.

read more
Essential Tech Support Switches from Syncro to Action1 and Saves its IT Team 125 Hours a Month

Essential Tech Support Switches from Syncro to Action1 and Saves its IT Team 125 Hours a Month

Essential Tech Support is a managed service provider (MSP) that provides technology support for schools, churches, and nonprofits in Maryland. Patching and managing devices using Syncro was cumbersome and would have required hiring a dedicated scripting expert, so the IT team looked for a more convenient and efficient solution. Learn how Action1 helped Essential Tech Support grow their business by streamlining their patch management routine.

read more
Health Access for All Saves One Day Per Week on Software Deployment with Action1

Health Access for All Saves One Day Per Week on Software Deployment with Action1

Health Access for All, a California nonprofit healthcare organization, has about 150 staff members across four locations. The organization needed an efficient way to deploy software applications and updates across all its endpoints, since manual approaches like Group Policy turned out to be ineffective. Read how they achieved their goals with Action1.

read more
Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1

Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1

When COVID-19 hit, fast-growing tech company Cloud Contact AI (CCAI) shifted many of its employees to remote work. The IT department had to work overtime trying to keep remote devices properly patched and provisioned and provide IT support to remote employees. Read how the situation changed dramatically when they switched to Action1, which enabled them to ensure security and high IT productivity by automating patch management and other critical endpoint management tasks through a single interface.

read more
Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1

Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1

Tamborine Mountain College relies heavily on technology, so it’s imperative for its devices to work reliably and have all applications required by the curriculum. For a time, the IT department was able to manage the college’s devices manually, but as the number of endpoints increased, the task became quite time-consuming. When COVID-19 hit and staff went remote, managing and securing their endpoints manually became even more challenging, increasing the risk of errors and unpatched vulnerabilities. Discover how Action1 helped the IT team streamline deployment of software and updates to mitigate security risks and support the college’s educational mission.

read more
Priority One Dramatically Increases Operational Effectiveness with Action1

Priority One Dramatically Increases Operational Effectiveness with Action1

Priority One is a London-based managed services provider (MSP) that has been delivering best-in-class IT service in the United Kingdom since 2007. The MSP serves dozens of SMBs in the financial, healthcare, and property sectors. Learn how Action1 helped Priority One automate IT operations across 1,700 endpoints and deliver excellent IT service to its clients, while achieving significant time savings.

read more