fb
Action1 5 Category: Case Studies

Case Studies

Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1 RMM

Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1 RMM

As a fast-growing tech company, Cloud Contact AI (CCAI) has to provide its employees with reliable, up-to-date IT systems in order to ensure high user productivity and maintain cybersecurity. When COVID-19 hit and a significant number of CCAI employees went remote, the IT department had to work overtime trying to keep remote devices properly patched and provisioned, and provide IT support to remote employees. Thanks Action1 RMM, Cloud Contact AI automates patch management, increases IT productivity, and reduces complexity.

read more
Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1 RMM

Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1 RMM

Tamborine Mountain College relies heavily on technology, so it’s imperative for its devices to work reliably and have all applications required by the curriculum. For a time, the IT department was able to manage the college’s devices manually, but as the number of endpoints increased, the task became quite time-consuming. When COVID-19 hit and staff went remote, managing and supporting their endpoints manually became even more challenging, increasing the risk of errors and unpatched vulnerabilities.Thanks to Action1 RMM, the IT department at Tamborine Mountain College can seamlessly roll out specific applications to the college’s devices as required by the curriculum and manage updates for them.

read more
Priority One Dramatically Increases Operational Effectiveness with Action1 RMM

Priority One Dramatically Increases Operational Effectiveness with Action1 RMM

Priority One is a London-based managed services provider (MSP) that has been delivering best-in-class IT service in the United Kingdom since 2007. The MSP serves dozens of SMBs in the financial, healthcare, and property sectors. Learn how Action1 RMM helped Priority One automate IT operations across 1,700 endpoints and deliver excellent IT service to its clients, while achieving significant time savings.

read more
School District Gains Full Control over Its Remote Endpoints and Saves Thousands of Dollars Annually with Action1 RMM

School District Gains Full Control over Its Remote Endpoints and Saves Thousands of Dollars Annually with Action1 RMM

South Bound Brook School District has roughly 450 students and 72 educational staff members. Before the pandemic, teachers and other staff members in the district used their devices only in the office. However, when COVID-19 hit and the institution switched to remote learning, they took them home. As a result, the IT department of the school district lost visibility into those endpoints, which dramatically increased security risks. Thanks to Action1 RMM, South Bound Brook School District effortlessly manages its remote and office-based endpoints and saves thousands of dollars annually. Read on to discover the secrets to their success.

read more
Netability Grows Its MSP Business and Increases Customer Satisfaction with Action1 RMM

Netability Grows Its MSP Business and Increases Customer Satisfaction with Action1 RMM

When the COVID-19 pandemic drove many companies to switch to remote work, Netability saw a marked rise in demand for IT services to support and secure remote workforces. As the company sought to manage more customer endpoints, the IT team realized that its remote monitoring tool would no longer suffice, due to its high complexity, steep learning curve and unreliable performance. Action1 RMM enabled Netability to increase ROI, improve operational efficiency, and achieve high customer satisfaction. Read on to learn more about this MSP’s success.

read more
Agency Reaps “Huge” Time Savings with Action1 RMM

Agency Reaps “Huge” Time Savings with Action1 RMM

The IT department at Area Agency on Aging of Broward County (AAABC) manages computers and laptops for 60 employees and 20 contractors. When the COVID-19 pandemic hit, half of the organization’s workers went remote. To ensure continued user productivity and security, IT department had to seek ways to automate patch management. Learn how Action1 RMM empowered the IT department at the AAABC to secure and support remote employees while increasing IT productivity and eliminating downtime.

read more
cloud patch management solutions action1

MSP Solution

Centralize endpoint management and boost efficiency of IT service delivery.

automated server patch management action compliance

Patch Management

Identify and deploy missing OS and third-party software updates.

api integrations icon action1 rmm

Server Patching

Execute remote patch deployment for Windows servers via Cloud.

cloud software deployment tools windows

Software Deployment

Distribute software and updates across managed endpoints.

software distribution tools software inventory action1

IT Asset Inventory

Keep a detailed inventory and manage hardware and software assets.

cloud patch management solutions action1

Software Asset Management

Gain comprehensive insight into installed software and manage apps.

web client remote desktop

Remote Desktop

Support users via seamless remote desktop connection.

web based rdp client

Unattended Access

Provide administrative support and manage remote devices.

computer inventory tool for compliance

Reports and Alerts

Conduct endpoint security audits with comprehensive reporting.

automated patch management action1

Endpoint Management

Run PowerShell, custom scripts, reboot computers and restart services.

API integrations action1

RESTful API

Integrate Action1 RMM to your IT ecosystem.