Action1 5 Category: Case Studies

Case Studies

City Government Improves Security and Saves 25 Hours Weekly on IT Support with Action1 RMM

City Government Improves Security and Saves 25 Hours Weekly on IT Support with Action1 RMM

The city of San Gabriel was looking to replace its patch management tool, WSUS, because it was ineffective, which increased the risk of dangerous vulnerabilities going unnoticed. In parallel, they were considering purchasing a remote support tool, since driving to various locations to troubleshoot issues with devices was time-consuming. Learn how Action1 RMM helped the IT team establish robust patch management and strengthen security — and save 25 hours each week on IT support.

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Yonder Achieves Strong Security and Ongoing Compliance with Action1 RMM

Yonder Achieves Strong Security and Ongoing Compliance with Action1 RMM

Yonder is a technology partner that offers solutions and services to help organizations modernize and secure their businesses. To protect the organization from security vulnerabilities and ensure compliance, the IT team needed a cloud-based patch management solution. Read how Action1 RMM helped them achieve their goals — and to do so in a very cost-effective manner.

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Essential Tech Support Switches from Syncro to Action1 RMM and Saves its IT Team 125 Hours a Month

Essential Tech Support Switches from Syncro to Action1 RMM and Saves its IT Team 125 Hours a Month

Essential Tech Support is a managed service provider (MSP) that provides technology support for schools, churches, and nonprofits in Maryland. Patching and managing devices using Syncro was cumbersome and would have required hiring a dedicated scripting expert, so the IT team looked for a more convenient and efficient solution. Learn how Action1 RMM helped Essential Tech Support grow their business by streamlining their patch management routine.

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Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1 RMM

Cloud Contact AI Streamlines Patch Management and Increases IT Productivity with Action1 RMM

When COVID-19 hit, fast-growing tech company Cloud Contact AI (CCAI) shifted many of its employees to remote work. The IT department had to work overtime trying to keep remote devices properly patched and provisioned and provide IT support to remote employees. Read how the situation changed dramatically when they switched to Action1 RMM, which enabled them to ensure security and high IT productivity by automating patch management and other critical endpoint management tasks through a single interface.

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Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1 RMM

Tamborine Mountain College Automates Software Deployment and Patching across Its Endpoints with Action1 RMM

Tamborine Mountain College relies heavily on technology, so it’s imperative for its devices to work reliably and have all applications required by the curriculum. For a time, the IT department was able to manage the college’s devices manually, but as the number of endpoints increased, the task became quite time-consuming. When COVID-19 hit and staff went remote, managing and securing their endpoints manually became even more challenging, increasing the risk of errors and unpatched vulnerabilities. Discover how Action1 RMM helped the IT team streamline deployment of software and updates to mitigate security risks and support the college’s educational mission.

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Priority One Dramatically Increases Operational Effectiveness with Action1 RMM

Priority One Dramatically Increases Operational Effectiveness with Action1 RMM

Priority One is a London-based managed services provider (MSP) that has been delivering best-in-class IT service in the United Kingdom since 2007. The MSP serves dozens of SMBs in the financial, healthcare, and property sectors. Learn how Action1 RMM helped Priority One automate IT operations across 1,700 endpoints and deliver excellent IT service to its clients, while achieving significant time savings.

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School District Gains Full Control over Its Remote Endpoints and Saves Thousands of Dollars Annually with Action1 RMM

School District Gains Full Control over Its Remote Endpoints and Saves Thousands of Dollars Annually with Action1 RMM

South Bound Brook School District has roughly 450 students and 72 educational staff members. When COVID-19 hit and the institution switched to remote learning, staff members took their devices home —which dramatically increased security risks because the IT team was no longer able to manage the devices properly. Learn how Action1 RMM enabled the IT team to improve security through robust patch management and visibility into all endpoints — and to save costs as they no longer have to license a separate remote support platform.

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Netability Grows Its MSP Business and Increases Customer Satisfaction with Action1 RMM

Netability Grows Its MSP Business and Increases Customer Satisfaction with Action1 RMM

When the COVID-19 pandemic drove many companies to switch to remote work, managed service provider Netability saw a marked rise in demand for IT services to support and secure remote workforces. As the company sought to manage more customer endpoints, the IT team realized that its RMM tool would no longer suffice and switched to Action1 RMM. Read how Action1 RMM enabled Netability to grow its MSP business by streamlining patching and endpoint management for customers.

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Agency Reaps “Huge” Time Savings with Action1 RMM

Agency Reaps “Huge” Time Savings with Action1 RMM

The IT department at Area Agency on Aging of Broward County (AAABC) manages computers and laptops for 60 employees and 20 contractors. When the COVID-19 pandemic hit, half of the organization’s workers went remote. To ensure continued user productivity and security, IT department had to seek ways to automate patch management. Learn how Action1 RMM empowered the IT department at the AAABC to secure and support remote employees while increasing IT productivity and eliminating downtime.

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