Testimonials

“Action1 RMM helped us save about 125 hours per month by automating patch management. That’s a huge enabler to our business; as an MSP, the more you automate, the more money you save, and the more savings you can pass on to your customers.

Ian Holu, CEO and Co-founder of Essential Tech Support

“Thanks to Action1 RMM, we save 2 work-weeks per year at a minimum, and we are probably underestimating the time savings. In addition, we avoid the expense of having to replace machines because now we can keep careful track of all our IT assets.

Fabio Burco, Head of IT Office at Bearzi Institute

“I was pleasantly surprised by all the features and the capabilities in the platform — nothing is held back just because we’re on the free plan. Even if we were to go above the current endpoint limit of the free plan, Action1 RMM would still be the most cost-effective option for us.

Nat Baker, Business Data Analyst at Crossroads of America Council

“With Action1 RMM, I’m saving hours every week and bringing in better control and consistency across everything that we do.

The software is very friendly — I am very impressed with how it was designed so that we can keep everything grouped together. It was also very easy to deploy; I was able to quickly install it and ensure nothing was missed.

Chris Weis, Senior Systems Engineer at Razzoo’s Cajun Cafe

“I gotta tell you that Action1 RMM has changed how I install updates — I feel like now I can sleep, knowing my clients are patched.

Michael Cauldwell, Systems Administrator at Reflect Systems

“We were able to fully automate our workstation build process — making it 9 times faster whilst increasing quality.

Action1 RMM empowers us to increase operational efficiency dramatically by streamlining our remote IT management. The elements we love most in Action1 RMM are the power of scripting, the ability to add or remove software remotely, and the software inventory reporting.

Jon Abbott, CEO at Priority One

“ I turned to Action1 RMM because it was an all-in-one solution that also proved to be highly customizable.

Thanks to Action1 RMM, we have improved the productivity of our remote workforce, ensured the security of remote operations and provided the best customer service ever — despite the rapid transformation our company had to undergo due to COVID-19.

Joel Garcia, Chief Technology Officer at AllCode

“Action1 RMM is a great enabler for our MSP business.

Action1 RMM streamlines our IT management routine and empowers our technicians to do their job faster and better, ensuring best-in-class service for our customers. With Action1 RMM, I am confident that we can keep our customers’ remote devices properly updated and patched, troubleshoot any problem that users experience, and provide high-quality support. Connections are stable and reliable, and we can scale the platform up as much as we need.

Mario Domeniconi, Chief Technology Officer at Netability

“Our aim was to find a product that would help us easily install applications remotely and keep our devices up to date.

Action1 RMM is brilliant as it helped us achieve all we wanted in a very cost-effective way, while providing us with valuable bonuses. It saves us both time and money, and delivers the intended results with simplicity and ease of use.

Barry Carmichael, IT Support Manager at Tamborine Mountain College 

“ Action1 RMM has become a game-changer for me.

It makes doing my job so much easier — enabling us to manage our endpoints from the cloud, get visibility, install software, deploy patches — and to maintain security as a result. I do not need to visit machines anymore; I can take care of them from anywhere. Plus, it is a cost-effective product that saves us several thousand dollars a year, since we do not have to purchase imaging solutions. It fully meets the needs of our educational institution, and I encourage other school districts to try this software.

Lenny Libitz, Chief Technology Officer at South Bound Brook School District

“ Because I can quickly roll out updates to address critical vulnerabilities on all machines at once, our environment is much secure. 

Action1 RMM  saves us both time and money.  First, it enables us to manage updates and software across all our endpoints far more efficiently. Second, its built-in remote desktop empowers us to provide our users with IT support, which saves us $10,000 a year as we do not have to purchase an additional remote support platform.

Jeremy Campbell, IT Manager at Seyer Industries

“It’s hard to quantify the amount of money Action1 RMM saves us, but the time savings are huge.

Action1 RMM fully meets my needs in patch management and enables me to provide our remote employees with office-quality IT support, while being an affordable solution. In addition, since the platform is continuously expanding and improving, I am always discovering new useful features that empower me to improve remote monitoring and management in the organization even further.

Chris Delez, Information Systems & Building Manager at Area Agency on Aging of Broward County