The Managed Endpoints page lists all devices connected to your Action1 account. You’ll see all networked endpoints, with their connectivity and subscription status as well as basic support information such as the operating system, IP address, and missing updates. On top of that, you can push updates to workstations and servers, install or uninstall software, start the remote desktop, run scripts, and so much more. Invoke Actions next to the endpoint name and select an operation. If you have several organizations, you can switch from one organization to another and the endpoints list will change accordingly. For your convenience, Action1 allows creating custom groups and adding endpoints there.
When you first start Action1 RMM, the Managed Endpoints page is empty. Before you can start managing your endpoints, make sure to add them to Action1 Cloud first. There are two options when it comes to connecting endpoints to Action1.
Endpoint Discovery with Action1 Connector
Action1 enables you to automatically detect endpoints in the corporate network and add them to your Action1 account.
How it works? The platform leverages the Action1 Connector service that runs inside your network, usually on the administrator’s computer or a dedicated server. The Connector discovers all of your endpoints (as configured in Endpoint Discovery) and automatically deploys lightweight Action1 agents that perform all further endpoint-related processing.
The Connector is an optional yet highly recommended component of the Action1 Platform since it helps you keep your endpoints list up-to-date and you won’t ever miss a new device added to your network. To learn more about setting up Endpoint Discovery and the Action1 Connector installation, see Endpoint Discovery.
Adding Endpoints One by One
If you opt not to enable the Endpoint Discovery, you can add endpoints individually right on the Managed Endpoints page. In this case, you’ve got to download and install a lightweight agent on each managed device. Once the agent is installed, it will securely connect to Action1 Cloud and this endpoint will appear in the Managed Endpoints list. Learn more about manual and unattended installation.