Action1 5 Documentation 5 Managed Endpoints

Managed Endpoints

 

The Endpoints dashboard lists all devices connected to your Action1 account. You’ll see all networked endpoints, with their connectivity and subscription status as well as basic support information such as the operating system (including Windows 10 build version), the last logged-on user, and missing updates. The ability to add comments and rename endpoints comes in handy if you need an easier way to navigate around numerous endpoints. The original endpoint name as well as its MAC, serial number, and IP address are available in the expandable endpoint details.

On top of that, you can start a remote desktop session, push updates to workstations and servers, install or uninstall software, run scripts, and so much more. Invoke Actions next to the endpoint name and select an operation.

If you have several organizations, you can switch from one organization to another and the endpoints list will change accordingly. For your convenience, Action1 allows creating custom groups and adding endpoints there. 

Endpoints dashboard

When you first start Action1 RMM, the Endpoints dashboard is empty. Before you can start managing your endpoints, make sure to add them to Action1 Cloud first. There are two options when it comes to connecting endpoints to Action1.

Discovering Endpoints with Action1 Deployer

Action1 enables you to automatically detect endpoints in the corporate network and add them to your Action1 account.

How it works? The platform leverages the Action1 Deployer service that runs inside your network, usually on the administrator’s computer or a dedicated server. The Deployer discovers all of your endpoints (as configured on the Agent Deployment page) and automatically deploys the Action1 Update service that in turn installes lightweight Action1 agents that perform all further endpoint-related processing.

The Deployer is an optional yet highly recommended component of the Action1 Platform since it helps you keep track of new devices added to your network and automatically join them to Action1. To learn more about setting up the automated agent deployment, see Action1 Deployer.

Adding Endpoints One by One

If you opt not to enable the Action1 Deployer, you can add endpoints individually right on the Endpoints page. In this case, you’ve got to download and install a lightweight agent on each managed device manually. Once the agent is installed, it will securely connect to Action1 Cloud and this endpoint will appear in the Endpoints list. Learn more about manual and unattended installation.