Action1 5 Documentation 5 Getting Started with Action1

Getting Started with Action1


Follow these steps to set Action1 RMM up&running in less than five minutes. This tutorial will be helpful for new users as well as evaluators assessing Action1 remote monitoring and management platform. You are advised to repeat steps in the order they are provided or you can just follow along to get acquainted with Action1.

Step 1. Sign up and Create Action1 Account

1. Select the Sign up link in the upper-right corner.
2. Provide your corporate email.
3. Submit a verification code sent to your email and provide more details about you.
4. Log in to Action1 console.

The outcome of this step: We’ll create your Action1 account for you. 

What does it mean? You can start using Action1. First 100 endpoints are always free. You’ll pay only for the endpoints that exceed 100 quota.

Step 2. Explore Action1 Console and Add Endpoints

The dashboard is your starting point. Here you can see all the necessary tools in quick access. For example, review installed apps, approve and roll out patches, assess your hardware and software inventories, set up alerts, create policies, and so much more.

The Action1 dashboard

Before you can really start managing your endpoints, let’s connect them to Action1 Cloud.

How to Configure Action1 Deployer

1. Navigate to the Configuration / Agent Deployment page and select Configure. Action1 Deployer helps you automatically discover endpoints and add them to Action1.

2.  Download Action1 Deployer. On the Install Deployer page, download the service to the server you intend to install it. Since the service is responsible for managing agents running on your remote endpoints, it’s crucial for this server to be enabled 24/7.  Please wait for the download to finish and then proceed to the next step.

    Installing Action1 Deployer

    3. Install Action1 Deployer. Navigate to the folder with your downloads and start the installation. Right-click the package and select Run as administrator. As you proceed with installation, you’ll be prompted to enter credentials. The account you specify should be a local administrator on the managed endpoints and the server where Action1 Deployer resides as well as have the ‘Logon as a service’ permission and read-only access to Active Directory domain. Action1 recommends using a dedicated account for the Action1 service. For more information on permissions and requrements, see Action1 Deployer (Recommended).

    4. Check Status. Please wait for Action1 to verify connection.

    5. Configure Deployment Scope. Specify a domain or individual endpoints. Action1 will search for endpoints within your network and connect them to Action1 Cloud.


    Configuring Action1 Deployer scope

    You’ll see all discovered endpoints on the Endpoints page. There you’ll see your workstations and servers, with the operating system, number of critical issues, and connection status for each endpoint. Check out quick actions that available for you. For example, you can instantly view missing updates, deploy an app, establish a remote connection, or run a script. As a next step, you can organize endpoints in groups.

    Endpoints dashboard

    The outcome of this step: Action1 is now up&running. You have configured Action1 Connector to discover your managed endpoints.

    What does it mean? Now, you’ve got everything ready to start managing your networked workstations and servers.

    Step 3. Review Installed Apps

    Navigate to the Installed Apps page. You’ll see a complete list of software installed deployed on your machines. On top of that, you’ll get valuable information about the versions and missing updates.

    Installed apps

    Step 4. Approve Patches and Create Patch Management Policy

    Go the Update Approval page to see endpoints that need your attention. On this page, you’ll see pending patches. Right on this page, you can approve or decline patches and push them to your endpoints. Let’s roll out a Windows update. In Actions, select Install Now.

    Update Approval

    To ensure the updates are delivered automatically, set up a patch management policy. Follow the New Policy link on top of the page or navigate to the Policies page.

    Step 5. Browse Reports

    Action1 comes with dozens of reports that can help you create detailed IT asset inventory, manage endpoint configurations, and enforce security.

    Note: This tutorial does not cover all Action1 functionality but rather gives you a short overview to help you get started faster.