Action1 5 Documentation 5 Getting Started with Action1

Getting Started with Action1


Follow these steps to set Action1 RMM up&running in less than five minutes. This tutorial will be helpful for new users as well as evaluators assessing Action1 remote monitoring and management platform. You are advised to repeat steps in the order they are provided or you can just follow along to get acquainted with Action1.

Step 1. Sign up and Create Action1 Account

1. Select the Sign up link in the upper-right corner.
2. Provide your corporate email.
3. Submit a verification code sent to your email and provide more details about you.
4. Log in to Action1 console.

The outcome of this step: We’ll create your Action1 account and sign you up for a freeware plan.

What does it mean? The free version provides access to the same functionality as a paid version. It never expires but is limited to 50 endpoints. You can use the free version as long as you need and convert to a paid subscription after evaluation period or if you want to manage more than 50 endpoints.

Step 2. Explore Action1 Console and Add Managed Endpoints

The dashboard is your starting point. Here you can see all the necessary tools in quick access. For example, review installed apps, approve and roll out patches, assess your hardware and software inventories, set up alerts, create policies, and so much more.

Action1 console

Before you can really start managing your endpoints, let’s connect them to Action1 Cloud.

How to Configure Action1 Connector

1. On top of the page, select Install Connector. Action1 Connector helps you automatically discover endpoints and add them to Action1.

2. Download. Download Action1 Connector. Please wait for the download to finish and then proceed to the next step.

    Installing Connector

    3. Install Connector. Navigate to the folder with your downloads and start the installation. Right-click the package and select Run as administrator. As you proceed with installation, you’ll be prompted to enter credentials. The account you specify should be a local administrator on the managed endpoints as well as have the ‘Logon as a service’ permission.

    Run as administartor

    4. Check Connection. Please wait for Action1 to verify connection before clicking Finish.

    Discover Managed Endpoints

    Once you install Action1 Connector, configure discovery rules. Based on these rules, Action1 will search for endpoints within your network and connect them to Action1 Cloud.  

    Endpoint Discovery

    You’ll see all discovered endpoint on the Managed Endpoints page. There you’ll see your workstations and servers, with the operating system, number of critical issues, and connection status for each endpoint. Check out quick actions that available for you. For example, you can instantly view missing updates, deploy an app, establish a remote connection, or run a PowerShell script. As a next step, you can organize endpoints in groups.

    Managed endpoints

    The outcome of this step: Action1 is now up&running. You have configured Action1 Connector to discover your managed endpoints.

    What does it mean? Now, you’ve got everything ready to start managing your networked workstations and servers.

    Step 3. Review Installed Apps

    Navigate to the Installed Apps page. You’ll see a complete list of software installed deployed on your machines. On top of that, you’ll get valuable information about the versions and missing updates.

    Installed Apps page

    Step 4. Approve Patches and Create Patch Management Policy

    Go the Approve Updates page to see endpoints that need your attention. On this page, you’ll see pending patches. Right on this page, you can approve or decline patches and push them to your endpoints. Let’s roll out a Windows update. In Actions, select Install Now.

    The Update Approval page

    To ensure the updates are delivered automatically, enable a patch management policy. Follow the link on top of the page or navigate to Policies / Definitions.

    Step 5. Browse Reports

    Action1 comes with dozens of reports that can help you create detailed IT asset inventory, manage endpoint configurations, and enforce security.

    Note: This tutorial does not cover all Action1 functionality but rather gives you a short overview to help you get started faster.

    cloud patch management solutions action1

    MSP Solution

    Centralize endpoint management and boost efficiency of IT service delivery.

    automated server patch management action compliance

    Patch Management

    Identify and deploy missing OS and third-party software updates.

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    Software Deployment

    Distribute software and updates across managed endpoints.

    software distribution tools software inventory action1

    IT Asset Inventory

    Keep a detailed inventory and manage hardware and software assets.

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    Remote Desktop

    Support users via seamless remote desktop connection.

    web based rdp client

    Unattended Access

    Provide administrative support and manage remote devices.

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    Endpoint Management

    Run PowerShell, custom scripts, reboot computers and restart services.

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    RESTful API

    Integrate Action1 RMM to your IT ecosystem.

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    Reports and Alerts

    Conduct endpoint security audits with comprehensive reporting.