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3rd Party Software Patch Management

 

Business infrastructure expands way beyond Windows OS and other Microsoft tools. Tools like web browsers, graphic editors, file managers, and communication apps are utilized daily and require as much maintenance as Microsoft services. While regular and consistent patching is a recognized best practice in IT governance, setting up a 3rd party application patch management strategy faces the following impediments:

 

  • Difficulty tracking updates. Unlike Microsoft that provides the Windows Update system and sticks to a reliable release schedule (so-called Patch Tuesday), third-party app vendors don’t have a unified schedule that makes patching rather hectic.
  • Inability to automate patch deployment. Relying on manual or semi-manual review and installation is common when it comes to managing software outside the Microsoft ecosystem.
  • Time-consuming. Hardly any system administrator has time to keep tabs on recent updates, meticulously assess them, and install without any delays. Sometimes it takes days to discover and deliver critical vulnerability fixes.
  • Running into compatibility issues. Depending on the OS and configuration, target computers can require different versions of the same app. It’s almost impossible to foresee and overcome compatibility issues when updates aren’t properly reviewed and inventoried.

Action1 RMM streamlines 3rd party patching and enables you to trace updates to non-Microsoft apps and distribute them from a centralized cloud dashboard without delays.

Benefits of 3d party patching with Action1:

  • Access to Action1 App Store with most commonly used apps
  • Ability to add custom apps
  • Centralized and automated update distribution
  • Update versioning
  • Ability to rollback changes

Action1 App Store

Action1 App Store is a one-stop third-party app manager that enables you to deliver software to multiple managed endpoints. There is no need to maintain an on-premises app library — the App Store provides access to more than 30 popular business tools from a centralized cloud dashboard. Save the hassle of visiting vendors’ websites and checking the latest versions. The apps in Action1 App Store are always up-to-date and don’t need immediate patching. New stable versions are usually available in the App Store within a couple of days after release. For each application, Action1 maintains the version history and enables you to see all available versions with their release dates and severity status.

3rd party software patch management

In addition to the apps you have access to out-of-the-box, you can upload as many apps as you need to your private App Store storage. Within a custom app package, you can also keep multiple versions to avoid compatibility issues and cater to all endpoint requirements. Although custom app packages operate in a semi-automatic mode—you still have to upload new versions manually—you can leverage Action1 RMM tools to deliver custom apps to multiple endpoints just as those maintained by Action1. Pick an app and select Deploy Update, specify your target endpoints, and schedule a rollout when it works for you.

third party app manager

Discovering Third-Party Apps that Need Patching

Action1 scans your network in seconds and provides a precise snapshot of software inventory. On the Installed Apps dashboard, you’ll see all deployed apps, with versions and the number of endpoints. The report indicates if there are any pending updates. New versions and patches can be instantly scheduled for delivery thus releasing the stress of 3rd party software patch management.

3rd party application patch management

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