All-in-one RMM Solution for MSPs
Streamline IT Management
Maximize your technicians’ efficiency and minimize downtime for your customers with an intuitive central MSP platform for remote monitoring tools, task automation, and flexible integrations. The Action1 RMM MSP solutions provide everything you need to keep your clients’ environments healthy and secure.
Detect missing Windows and third-party patches across all the workstations and servers you manage, define patch management policies, schedule automatic deployment to maintain security and productivity.
Install, uninstall software, and optimize software distribution for all your clients — deploy apps from the App store preloaded with commonly used applications or easily add any MSI or EXE files to the library.
Deliver Exceptional Remote Assistance
Impress your customers while minimizing expenses. Action1 software for MSPs enables you to effectively and efficiently support remote end-users without ever stepping foot on site.
Security and Compliance
Securely delegate responsibility for administrative tasks and keep networks and endpoints secure.
Assign roles and configure granular levels of access for any number of administrators at each managed organization, all under the same Action1 account at no extra cost.
Optimize Costs with RMM
Action1’s IT management service software is cloud-based, so you don’t have to worry about purchasing expensive hardware or hiring IT talent for software maintenance.
Feedback-Driven Product Updates
We strongly value customer product feedback and enhancement requests. In fact, much of our product development is based on real user feedback.
Try Action1 Cloud RMM Tools for MSP
Manage remote endpoints, deploy software and patches with a robust cloud-based RMM solution.
Sign up to Action1 to use RMM tools free forever on up to 100 endpoints. Why Free?
Unlike many “free” products, Action1 is NOT a disguised free trial bait, and your data is never sold for ads. Every organization – small, large, MSP – gets 100 endpoints free, forever. Subscribe any time to cover beyond 100.
Who benefits and why?
- Small: Grow big first. We’ll reap the growth benefits together later.
- Large/MSP: Start small. Subscribe company-wide when needed.
- Action1: Word-of-mouth displaces old RMMs and propels Action1 to the top.
- Everyone: Feedback from free users builds the best RMM in the world.
What is a managed services provider (MSP)?
You’re highly likely to have come across such questions as “what is the msp” or “what does m s p mean” and are now eager to get the answer. The MSP is an abbreviation standing for a managed service provider — that is, a company that specializes in offering its predominantly IT services. They usually include remote monitoring and management, IT infrastructure security, technical support and assistance, and the like. The more competent and knowledgeable MSPs, the wider their range of IT services.
What are the MSP best practices?
- Thoroughly audit and assess a client’s network
- Define outsourced managed services
- Develop an on-boarding guideline
- Document your steps and tasks
- Implement management policies
- Automate patch management
- Make the most of an RMM platform
- Create back-up policies
- Regularly carry out profit analysis
- Continuously look for ways to improve profitability
- Use RMM monetization practices
- Gradually scale up your client base
What is MSP software?
MSP software is a remote monitoring and management (RMM) platform that helps providers implement managed services best practices, guarantee the security of a client’s network and IT infrastructure, optimize and automate patch management, troubleshoot errors, react to system notifications instantly, and many others (the range may significantly vary depending on the scale of MSPs).
It’s safe to say that a patch management service is central. With an ever-growing number of workers, enterprises purchase new applications and software on a regular basis. Taking care of a client’s IT assets is one of the most important responsibilities on MSPs’ shoulders. However, with an efficient remote monitoring and management solution, many IT processes — including patch management — can be run on autopilot, getting MSPs involved only when need be.
How can MSPs monetize on RMM?
Expand your client base with no fear
The balance between quality and quantity matters. Once you’ve had a highly efficient RMM platform performing the IT duties you offer, you know what your client looks like. However, make sure you’re not trying to bite off more than you can chew.
Price your quality reasonably
Your business growth deserves to be reflected in revenue growth. Enterprises value long-term relationships with MSPs as much as they value the stability of their business operations. If you serve them well, they are hardly keen on losing you as their MSP.
Software as a Service
MSP profit margins significantly increase when MSPs take advantage of White Label RMM solutions. In a nutshell, bigger MSPs provide smaller MSPs with all the software required to manage services and carry out tasks for the clients of the latter.
What Our Customers Say
I turned to Action1 because it was a highly customizable all-in-one solution. Thanks to Action1, we have improved the productivity of our remote workforce, ensured the security of remote operations, and provided the best customer service ever.
Action1 RMM empowers us to increase operational efficiency dramatically by streamlining our remote IT management. We were able to fully automate our workstation build process — making it 9 times faster whilst increasing quality.
With Action1, I am confident that we can keep our customers’ remote devices properly updated and patched, troubleshoot any problem that users experience, and provide high-quality support. Connections are stable and reliable, and we can scale the platform up as much as we need.