You have a dependable RMM that manages remote access, tickets, and monitoring—and yes, it includes patching. Yet, how many times have you encountered a “patched” endpoint still getting compromised? Or found yourself investigating patch failures without clear insights on why they occurred?
You’re not alone. RMM patching covers some basics, but in today’s threat landscape—with constant zero-days, distributed workforces, and countless third-party applications—“some” isn’t enough.
That’s where Action1 steps in—not as a replacement for your RMM, but as a robust complement. Together, they close critical gaps, delivering a cohesive patching strategy that’s truly comprehensive.
RMM Patch Management: Strengths and Shortcomings
RMMs are invaluable. They’re the Swiss Army knives of MSP operations. But even the best multi-tool has its limitations when it comes to patching.
Here are some common areas where traditional RMM patching often falls short:
- Third-Party Coverage is Limited: Support is typically restricted to a narrow list of apps.
- Public Repositories Are Risky: Relying on public feeds like Chocolatey or Winget introduces inconsistency.
- Reporting Lacks Depth: Error insights are minimal when something goes wrong.
- Visibility is Fragmented: Scan data quickly becomes outdated, leaving you with blind spots.
- Updates Can Be Disruptive: Few options to defer updates or prompt users.
- Remote Devices Lag Behind: Patching often depends on VPN or LAN connections.
- Script Maintenance is Heavy: MSPs often need to write custom scripts to bridge functionality gaps.
How Action1 Enhances Patching
Action1 addresses these challenges head-on, providing a comprehensive patch management solution that goes beyond the capabilities of traditional RMM patching. Here’s how:
- Extensive Third-Party Coverage: With 99% coverage of business-critical apps, Action1’s private repository ensures comprehensive patching.
- Real-Time Visibility: Instantly identify vulnerabilities and patch statuses across all endpoints without waiting for scheduled scans.
- Phased Rollouts & Update Rings: Deploy updates intelligently to minimize disruption and reduce downtime.
- Built-In Reboot Management: Provide users with deferral options and smart reboot prompts.
- Peer-to-Peer Distribution: Reduce WAN usage and accelerate deployments without local servers.
- Remote-First, Always-On: Fully cloud-native; no VPN required.
- Rapid Deployment: Install and configure in under 5 minutes. No complex infrastructure or legacy dependencies.
- Cost-Efficient Scalability: Start with 200 endpoints for free, with transparent, all-inclusive pricing as you scale.
Why Action1? Patching That Just Works
Action1 simplifies patch management, allowing MSPs to effortlessly secure every endpoint—whether on-site or remote. With its cloud-native architecture, comprehensive third-party support, and real-time visibility, Action1 provides the confidence that your patching strategy is airtight.
If your RMM is the operational backbone of your MSP, consider Action1 the security-focused layer that ensures every endpoint is protected without adding complexity.
Eliminate patching blind spots, reduce risk, and streamline your operations with Action1. It’s not just about patching—it’s about patching that just works.
