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Testimonials

Take a look what our clients say about us

“Before Action1, managing Windows updates was all we could do. Third-party applications were left out.
Now, with Action1, we are able to continuously keep our entire software environment up to date, regardless of where our clients are located. This improves our security while simultaneously reducing the required effort. An excellent price-to-performance ratio.”

Tobias Bleicher,
Head of IT at RKT – Rodinger Kunststoff-Technik GmbH, Germany

“Since the introduction of Action1, we have experienced significant improvements in our operational processes. The management of updates has become much faster and more transparent, while the entire process is now fully traceable and auditable. Previously, deploying patches required multiple manual steps and continuous follow-up. Today, the process is centrally managed, automated, and accurately documented. As a result, administrative workload has decreased, the risk of errors has been minimized, and our overall IT security level has significantly improved. Overall, the system not only ensures more efficient operations but also provides greater control and predictability in our day-to-day IT management.”

Márton Botzheim,
Senior Information Technology System Administrator

“Choosing Action1 for our Endpoint Security Management was a strategic step forward for our company. From the outset, their onboarding process was efficient and clearly led by a team that understood our IT challenges. Deployment was straightforward and we quickly gained full visibility and control over our endpoints without disrupting our operations. Action1 has strengthened our security posture, simplified patch management and given us confidence that our environment is protected. The support has been excellent, and the value has been clear from day one, with powerful functionality and ease of use”

Steve Budden,
Head of IT / Barons Eden

“We identified the need for a tool to help our small IT Team manage third party patching across the estate. Whilst researching the available options, Action1 stood out for its ease of use and functionality. After Initially looking to only patch third party applications, we quickly realized we could remove WSUS from our environment and undertake all patching utilizing the one tool. This has allowed us to save significant time, provide improved visibility and ultimately ensure our environment is in a much better place.”

Tim Canty,
IT Manager at Hillier

“As a leading international business software company, Klipboard (www.klipboard.com, formerly Kerridge Commercial Systems) takes security of its IT and Cloud systems incredibly seriously, and keeping them up to date is critical. Action1 has brought all our global Cloud environments together into one central User Interface, allowing us to streamline vulnerability and patch management across both Windows and Linux devices. The platform has also given us much better visibility of vulnerabilities within third‑party applications, and has enabled us to patch them quickly and consistently. Reporting across our entire estate from one place has improved threat response and operational efficiency significantly. Throughout the sales, onboarding, and adoption phases, the support we received from Action1 has been excellent. Their ongoing support continues to be responsive, helpful, and proactive. Action1 has become an integral tool in strengthening our security posture and simplifying our patching processes.”

Martin Turbitt,
Chief Information Security Officer at Klipboard

“Action1 allows us to really dive into our vulnerabilities while freeing up time for other initiatives. The role-based access control is probably one of the best features in Action1. It allows juniors to view data and learn, while managers and leads retain full control. As for the vulnerability discovery feature, we pretty much use it every day. It helps us keep on top of things and hold vendors accountable.”

Tyler Owen-Thomas,
Cybersecurity Lead at Ark

“Since implementing Action1, we have massively optimized our patching and endpoint processes. Vulnerabilities are remediated automatically, clients are always up to date, and we get complete monitoring – without any additional administrative effort. For us, a true game changer.”

Alexander Kramer,
IT Team Lead at SINOPE GmbH

“Since adopting Action1, updating our applications and ensuring system compliance is no longer a chore: in just a few clicks, our infrastructure is analyzed, fixed, and secured.
The result: increased efficiency and real peace of mind in managing our IT environment.”

Kevin Piech,

IT & Applications Support Manager at Parc Astérix

“We started looking for a dedicated patch management tool to replace what we already had in place as it was just not working and it was missing critical patches. After testing Action1 we did not need to look elsewhere, patching is easy, the dashboards and reporting are exactly what we needed for peace of mind that critical vulnerabilities were being dealt with. Highly recommended!”

James Mason,

Head of IT at Progressive Technology Group

“With Action1, we overcame the limitations of WSUS. Patch management is now simple, saves us countless hours, and gives us peace of mind with stronger security.“

Pedro Antonio Mondéjar Gambín,

IT Director at Vidal Golosinas

“Every day, the orphaned and abandoned children in SOS Children’s Villages Vietnam rely on a safe and secure environment to grow, learn, and connect with the world. Action1’s support has contributed to our confidence in order to operate with security, knowing that their educational progress and digital well-being are protected from cyber threats.“

Tran Ai Van,

National Coordinator of Information & Communication Technology (ICT) at SOS Children’s Villages Vietnam

“Action1 helps us maintain visibility of all our geographically dispersed assets, proactively identify vulnerabilities and remediate them to prevent any adverse cyber security incidents. Action1 helps us stay compliant with PCI DSS, Cyber insurance and Cyber Essentials Plus. The Action1 patching workflow process has improved efficiency within the team.”

Michael Akuamoah,
IT Manager at International Students House

“For a small organization like ours with limited resources, dealing with IT infrastructure has been a nightmare since the shift to remote work. We tried a bunch of options, but Action1 really puts my mind at ease. It handles updates, vulnerabilities, inventory, reports, alerts, remote control, scripting… you name it! With minimal setup and everything up and running within hours, it lets us grow. Highly recommended!”

Jesús Fernández Reino,
Head of ICT Department at CIDOB

“It could have taken two people, three hours each to update third-party applications in a single library branch. With Action1, it can be done remotely for all branches in one hour by a single person. This allows us to be far more proactive in ensuring security.”

Andrew Inbody,
Systems Specialist at Lincoln City Libraries

“I’ve been looking for something to give me even more control over what was getting rolled out and what was getting updated. Now, I rely on Action1 to detect and prioritize vulnerabilities and mitigate them according to our internal security policy — all through a single platform.”

Marc Speed,
Head of Cybersecurity at SkyBox Labs

“It brings peace of mind to have everything in one place and act on it easily. We see how many endpoints we have, how many of them are vulnerable, and remediate them. We no longer have to run a bunch of different reports that end up clogging up your inbox.”

James Legge,
Lead Sr. System Administrator at Memorial Hospital

“By using Action1’s patch management solution, we have noticed a significant improvement in our vulnerability management process. It has not only made our systems more secure, but has also increased our operational efficiency. We are extremely satisfied with Action1 and highly recommend their solution to any company looking to optimize its patch management.”

Franck Andreux,
Chief Information Security Officer & Cybersecurity Manager at Circet France

“Just knowing how prevalent ransomware is now and understanding that we’ve mitigated this risk by properly patching our third-party applications through Action1 is a huge relief for us.”

Johnathan Kim,
Director of Technology at the Woodland Hills School District

“Thanks to Action1 platform’s steep learning curve, ease of use, and robust automation capabilities, we save 600 hours annually on endpoint management and patching.”

Mark Cardilli,
Resident Network Assistant Administrator at The Maine Correctional Center

the Arthur Companies

“With our previous tool, we were under constant risk, as 20% of our network was not being patched with security updates because they were off-site or not joined to our company domain. Action1 addresses this security gap by enabling us to establish a patch management program that covers 100% of our devices.”

Joe Holder,
IT Director at The Arthur Companies

“Thanks to Action1, I am able to check off a couple of boxes on a GLBA compliance list. First, it helps us remediate security vulnerabilities in a timely manner, while saving us 15 hours per week on patch management. Second, it includes reporting functionality, which the Safeguards Rule also requires.”

Matt Lutjen,
System Administrator at CARR Auto Group

“A lot of value from Action1 comes from the peace of mind, knowing that your patches are installed, that you are protected from known vulnerabilities which attackers are likely to target with ransomware and other malware.”

Khashif,
System Administrator at Delta Controls

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“Action1 saves me 10–15 minutes per machine on software deployment. I can access every device remotely, so I don’t have to literally travel to every location and touch every machine.”

Mike Straffin,
IT Director at Angeles Community Health Center

“Action1 helped us save about 125 hours per month by automating patch management. That’s a huge enabler to our business; as an MSP, the more you automate, the more money you save, and the more savings you can pass on to your customers.”

Ian Holub,
CEO and Co-founder of Essential Tech Support

“Before we purchased Action1, trying to get just one device patched took longer than it takes to update all of them today.”

Andrei Pastiu,
Security Engineer at Yonder

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“I was pleasantly surprised by all the features and the capabilities in the platform — nothing is held back just because we’re on the free plan. Even if we were to go above the current endpoint limit of the free plan, Action1 would still be the most cost-effective option for us.”

Nat Baker,
Business Data Analyst at Crossroads of America Council

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“With Action1, I’m saving hours every week and bringing in better control and consistency across everything that we do. The software is very friendly — I am very impressed with how it was designed so that we can keep everything grouped together.”

Chris Weis,
Senior Systems Engineer at Razzoo’s Cajun Cafe

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“I gotta tell you that Action1 has changed how I install updates — I feel like now I can sleep, knowing my clients are patched.”

Michael Cauldwell,
Systems Administrator at Reflect Systems

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“We were able to fully automate our workstation build process — making it 9 times faster whilst increasing quality.”

Chris Barlow,
MD at Priority One

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“I turned to Action1 because it was an all-in-one solution that also proved to be highly customizable.”

Joel Garcia,
Chief Technology Officer at AllCode

“With Action1, I am confident that we can keep our customers’ endpoints properly updated, and provide high-quality support. Connections are stable and reliable, and we can scale the platform up as much as we need. It is a great enabler for our MSP business.”

Mario Domeniconi,
Chief Technology Officer at Netability

“Our aim was to find a product that would help us easily install applications remotely and keep our devices up to date. Action1 is brilliant as it helped us achieve all we wanted in a very cost-effective way.”

Barry Carmichael,
IT Support Manager at Tamborine Mountain College

“Action1 has become a game-changer for me. It makes doing my job so much easier — enabling us to manage our endpoints from the cloud, get visibility, install software, deploy patches — and to maintain security as a result. It fully meets the needs of our educational institution, and I encourage other school districts to try this software.”

Lenny Libitz,
Chief Technology Officer at South Bound Brook School District

“Because I can quickly roll out updates to address critical vulnerabilities on all machines at once, our environment is much secure. Plus, Action1’s built-in remote desktop saves us $10,000 a year as we do not have to purchase an additional remote support platform.”

Jeremy Campbell,
IT Manager at Seyer Industries

“Action1 fully meets my needs in patch management and enables me to provide our remote employees with office-quality IT support, while being a cost-effective solution.”

Chris Delez,
Information Systems & Building Manager at Area Agency on Aging of Broward County

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