South Bound Brook School District secures and supports its remote workforce and eliminates the need to license costly imaging software, thanks to Action1 RMM.
South Bound Brook School District is a public school district in South Bound Brook, New Jersey, that serves students in pre-kindergarten through eighth grade.
South Bound Brook, NJ, United States
South Bound Brook School District has roughly 450 students and 72 educational staff members. Before the pandemic, teachers and other staff members in the district used their devices only in the office. However, when COVID-19 hit and the institution switched to remote learning, they took them home. As a result, the IT department of the school district lost visibility into those endpoints, which dramatically increased security risks.
Lenny Libitz, Chief Technology Officer at the South Bound Brook School District, began looking for an all-in-one solution with remote support, patch management, and software deployment capabilities, and that would give him insight into how each endpoint was performing. The product had to be cloud-based, since Lenny did not want to expose his server to the internet. Last but not least, it had to be affordable, since the small school district has limited resources.
The Action1 RMM Solution
Lenny evaluated several RMM tools, but most of them did not meet his needs. Some products were too expensive, while others required him to install software locally, tying him to a particular machine. Then he tested Action1 RMM, and was pleased to find that it not only delivers all the RMM features he was looking for but is a SaaS solution that gives him the flexibility to manage endpoints with any device he chooses that has a web browser. “Plus, it is secure — I like that it has MFA login authentication and is being continuously monitored and managed from Action1’s side for security,” says Lenny.
Strong security. Action1 RMM enables Lenny to schedule updates and automate patch management across all of the district’s remote endpoints, including both corporate machines and employees’ personal devices. He can also easily diagnose and resolve issues that might arise during patching and ensure that all machines are updated successfully. Plus, Action1 RMM also enables Lenny to deploy crucial software like antivirus and manage updates to those tools, all remotely. Moreover, Action1 RMM alerts Lenny about suspicious events that occur on any endpoint so he can avert security incidents.
“Action1 RMM gave me — the only person in the tech office who has to wear multiple hats — tons of capabilities to manage those endpoints. I feel better now since I know that our machines are much more secure as a result of utilizing this platform.
Lenny Libitz, Chief Technology Officer, South Bound Brook School District