The MSP sector is changing. A recent survey suggested that traditional support services and hardware resales are becoming less important for MSP revenue, projected to reduce by 73% and 63%, respectively, between 2020 and 2022. Meanwhile, cloud-based managed services, such as SaaS products, are becoming more important factors in the revenue stream, expected to provide 51% more revenue across the same time period.
MSP Pricing Models Guide: Achieving MSP Profitability
Oct 26, 2021 | Blog
Pricing is about more than just the price tag. The MSP pricing structure is just as important as the cost of MSP. For most businesses, the pricing model has a massive impact on the final MSP spend. Managed IT pricing is a delicate balancing act between setting fair profit margins and modeling the costs to fit different consumer scenarios. Here are the common MSP pricing models favored by most service providers.
Sure Strategies and Ways to Prevent Cyber Attacks
Oct 19, 2021 | Blog
Hackers take advantage of weak cybersecurity policies and obsolete IT security infrastructure. Unfortunately, quite a few businesses realize the importance of protection against cyberattacks only after becoming victims. Organizations need to think of ways to prevent cyberattacks before it is too late. Learn strategies you can employ to defend your organization against cyberattacks.
October 2021 Patch Tuesday Review: Microsoft Fixes 74 Security Flaws
Oct 13, 2021 | Blog, Patch Tuesday
In this month’s Patch Tuesday, Microsoft fixed a total of 74 vulnerabilities (81, counting Microsoft Edge for Chromium’s updates). Among the 74 bugs fixed today included four zero-day vulnerabilities, one of which was known to have been exploited in the wild. Three of the vulnerabilities were rated as Critical, one as Low, and the rest as Important.
Windows Update Failed? Here Are 7 Ways to Fix It
Oct 5, 2021 | Blog
Are you experiencing problems updating Windows? Read this detailed guide discussing Windows failed updates and learn how to install and how to fix update error quickly.
66 Vulnerabilities Fixed in Microsoft’s September 2021 Patch Tuesday
Sep 15, 2021 | Blog, Patch Tuesday
It’s the second Tuesday of the month again — time to check out the latest patch batch. Today, Microsoft released fixes for a total of 66 vulnerabilities, three of which were deemed Critical, one rated Moderate, and the rest classified as Important. Earlier this month, Microsoft released 20 security updates for Microsoft Edge (Chromium-based), bringing the total number of CVEs fixed in September to 86.
Microsoft Patch Tuesday Survival Guide
Sep 13, 2021 | Blog, Patch Tuesday
This time of the month… The predictable Windows Security Patch Tuesday schedule allows system administrators to stay prepared with their patch implementation plans.
Learn how to be ready for Microsoft Patch Tuesday. In this article we have compiled our tips for stress-free management of important Windows updates and timely deployment of Windows critical patches.
5-Step Vulnerability Remediation Process
Sep 1, 2021 | Blog
Vulnerability remediation management is a vital part of corporate cybersecurity. Understand security vulnerability management and learn strategies through this guide to the vulnerability remediation process. There is no such thing as a perfectly secure software application. In one way or another, they all have security vulnerabilities waiting to be discovered. In fact, new software vulnerabilities or security bugs are found nearly every day, even in mainstream software products and services. In a recent study, 42 percent of the surveyed cybersecurity and IT professionals said security risk management is more challenging today due to an increasing number of software vulnerabilities.
August 2021 Patch Tuesday Patch Review: 44 Flaws And 3 Zero-Days Fixed
Aug 11, 2021 | Blog, Patch Tuesday
August Microsoft Patch Tuesday list includes fixes for a total of 44 vulnerabilities. Seven of these were rated Critical, and the rest marked Important. This month’s patch release also addresses three zero-day vulnerabilities. Let’s look at some of the most prominent patches released today and their corresponding vulnerabilities.
Top 7 Managed Services Provider Best Practices Promoting Business Growth
Jul 27, 2021 | Blog
The demand for managed IT services is soaring as more and more organizations continue to adopt new digital enterprise solutions, such as the cloud, big data, blockchain, IoT, and automation. Managed IT remains the fastest and most cost-efficient way for businesses to implement and utilize these emerging technologies.
How can MSP vendors streamline workflows with the best MSP tools to thrive and stand out in the competitive managed IT industry? Read on in Action1 Blog to learn the best strategies for managed service providers.
July 2021: Microsoft Patch Tuesday Review
Jul 15, 2021 | Blog, Patch Tuesday
Microsoft released fixes for 117 flaws in this July’s Patch Tuesday. Of the 117 vulnerabilities, 13 were marked as Critical, 103 Important, and 1 Moderate; nine were zero-day vulnerabilities, four of which were actively exploited before the patch release. The bugs included the usual blend of RCE, DOS, information disclosure, EoP, spoofing, and security bypass vulnerabilities across Microsoft’s suite of products. The volume of the latest patch release exceeds the combined totals from the last two months, and it’s the second time this year that Microsoft has packed more than 100 fixes in one Patch Tuesday batch.
Microsoft Fixes 50 Vulnerabilities on Patch Tuesday, June 2021
Jun 11, 2021 | Blog, Patch Tuesday
Keeping with its Patch Tuesday tradition, Microsoft has just released 50 security patches for a host of software products and services, including .NET Core and Visual Studio, Microsoft Office, Windows Defender, Windows Codecs Library, 3D Viewer, and Windows HTML Platform. Today’s release included patches for RCE, Elevation of Privilege, DoS, Spoofing, Information Disclosure, and Security Feature Bypass vulnerabilities.
In terms of severity, 45 of the 50 CVEs were marked “Important” and five “Critical.” Among these were seven zero-day vulnerabilities, six of which had already been exploited in the wild. Eight of the security flaws fixed today were reported by the Zero Day Initiative (ZDI). Additionally, Microsoft acknowledged reports from Google Project Zero, Google’s Threat Analysis Group, Check Point Research, Kaspersky, and FireEye, among other contributors.
Here’s an overview of the seven zero-day vulnerabilities and other noteworthy flaws fixed in June’s patch rollout.
Microsoft Patch Tuesday, May 2021 Review
May 12, 2021 | Blog, Patch Tuesday
Today, the second Tuesday of May, is Microsoft’s Patch Tuesday. This month’s patch release includes fixes for 55 CVEs – 50 classified as Important, one moderate, and four marked as critical. Microsoft also patched three zero-day vulnerabilities that were publicly disclosed but not yet exploited at the time of this release. The 55 fixes touch on various Microsoft products and services, including Exchange Server, Skype for Business, Visual Studio, MS Office, .NET Core, SharePoint Server, and Hyper-V. Along with May’s patch cycle, Microsoft also rolled out cumulative updates for all supported versions of Windows. The freshly updated Windows 10 OS builds 19041.895 and 19042.895 mostly feature enhanced security for Windows System Core Components, browsers, and other basic functions, plus a couple of new peripheral drivers and UI elements. Let’s get back to the security flaws addressed in this month’s patch dump.
The Admin’s IT Guide to Remote Endpoint Management
Apr 23, 2021 | Blog
More people than ever are working from home, and IT teams are being pushed to the limit trying to maintain both user productivity and corporate security. They need to be able to keep endpoints properly maintained, monitor network activity, troubleshoot issues promptly, and more — all while remote.
The job can feel overwhelming. But it doesn’t have to be. To help, we’ve drawn up a list of the essential best practices managing a remote workforce, along with tips for implementing them effectively.
MSP Processes and Best Practices
Apr 15, 2021 | Blog
The widespread digitization due to the COVID-19 pandemic, uptick in cloud adoption, IT talent shortage, and growing concerns over cybersecurity fuels a rising demand for managed service providers (MSPs). This shows in the expanding managed services market, which is expected to grow from its current value of $242.9 billion to $354.8 billion in just four years.
Microsoft Patch Tuesday, March 2021 Review
Mar 9, 2021 | Blog, Patch Tuesday
Microsoft Patch Tuesday started early this month with an out-of-band patch release on March 2. This week’s batch fixes a total of 89 CVEs; among these are the seven out-of-band fixes from last week, ten ‘critical’ fixes, and 72 marked as ‘important.’ Two of the patches address separate zero-day vulnerabilities, one of which had already been exploited in the wild. This month’s patches cover a wide range of Microsoft products and services, including Azure, Office products, and Windows internet browsers.
WSUS Patch Management Alternatives
Mar 5, 2021 | Blog
The corporate world has been through big changes over recent years, with cloud deployments and remote working emerging as the new normal in many industry sectors. How people communicate, collaborate, and create value is changing before our eyes, with existing technology solutions not always relevant to business interests. Windows Server Update Services (WSUS Patch Management) is an example of a legacy solution that continues to be eclipsed by more advanced and efficient services. There are more automated patch management tools alternative to WSUS, some of which are much better placed to meet the new agile and flexible workforce’s demands.
Microsoft Patch Tuesday, February 2021 Review
Feb 15, 2021 | Blog, Patch Tuesday
Microsoft just rolled out its monthly patches and updates in what has now become known as Microsoft Patch Tuesday. On February 9, Microsoft released fixes for 56 security flaws, including a zero-day vulnerability that had already been exploited in the wild.
What Is a Managed Service Provider for IT Services?
Feb 15, 2021 | Blog
Are you interested in learning about what is the MSP for IT services? Use this introductory guide to help you better understand what they’re all about and how they could be a great choice for providing streamlined IT solutions. We’ll also show you what to look for in a remote monitoring and management (RMM) software for managed services companies.
Cloud Remote Monitoring and Management Platforms — Definitions and Benefits for MSPs
Feb 1, 2021 | Blog
The answers to fundamental questions: what is cloud RMM software and what benefits for IT teams and MSP businesses it serves? And why deploying an RMM solution could be revolutionary for your IT management?