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Action1 Excels as #1 Patch Management Solution in G2 Spring 2024 Reports

May 3, 2024

By Peter Barnett

We are thrilled to announce that Action1 has earned 112 badges from G2, the world’s largest and most trusted software marketplace. Overall, Action1 was featured in 109 G2’s Spring 2024 Reports across five categories, maintaining its leading positions in various indexes and records. With customer feedback at the heart of our business, we are delighted to see such recognition from our valuable customers. Here are some key accomplishments we want to celebrate together with our user community.  

Momentum Leader for the Third Consecutive Season

Once again, Action1 was named a Momentum Leader in the Patch Management category. Not only did we manage to repeatedly secure our place on the leaderboard of the Momentum Grid, but we also climbed by three spots from the sixth spot in the previous season. Now, Action1 is featured among the top three Momentum Leaders, which showcases our accelerating progress pace through continuous product improvement and market presence growth.  

#1 Patch Management Solution: Easiest to Implement, Use and Benefit From 

For several consecutive quarters, Action1 has been recognized as a leading solution in the Patch Management category for its exceptional performance based on user reviews, including the highest rankings in the Implementation, Usability, and Results Indexes. This time is no exception: the Action1 Platform has again achieved top ranking in these reports. Action1 was named #1 Most Implementable patch management solution, and #1 for Best Usability and Easiest Admin criteria. Additionally, we have achieved the highest ranking in the Best Results Index, complemented by the Users Mostly Likely to Recommend badge. These recognitions mean the world to us, as they prove our commitment to pursuing product excellence and delivering a simple, reliable, and highly secure patch management solution for organizations of any size.  

Learn why our customers choose Action1: 

Verified User in Automotive

Verified User in Manufacturing 

Mid-Market 

(51-1000 emp.) 

02/29/2024 

“Vulnerability visibility and remediation is a breeze! Patch management is so easy. A1 leverages PowerShell where it can. This is great for report & alert writing. Coming from an onsite product that worked well with local endpoints but required user VPN to work with remote endpoints, I can now support everyone everywhere! Support is great when needed. I did need some initial help setting things up but support and our account manager made implementation a breeze. They have helped me along the way as well with scripting. My team and I now use A1 everyday.” 

Read full review on G2 

Winning Trust with Best-In-Class Support  

Action1 has gained the highest score for the Quality of Support based on real feedback from IT peers, securing the Best Support badge and the #1 position in the Relationship Index in the Patch Management category. This achievement emphasizes our strong dedication to building connection with our customers and facilitating their success.  

Check out what Action1 customers have to say about our customer support:  

Verified User in Automotive

Keith C. 

Small-Business 

(50 or fewer emp.) 

12/07/2023 

“Support (A+) Another area that Action1 shines is their customer support. The support technicians are always courteous, knowledgeable, and downright helpful. Sometimes we overlook the obvious (again, due to our technical minds always thinking in complicated manners), and their support is very kind at explaining it in terms that are not offensive. We have had approximately 10 communications with Action1 Support and we have never once had a bad experience and they responded within a few hours (some within minutes).” 

Read full review on G2 

Extending Gratitude to Our User Community 

At Action1, we strongly rely on user feedback and put customer satisfaction at the core of our mission. We are extremely proud to receive such valuable recognition from G2 that is based on real customer reviews, which highlights our genuine commitment to helping enterprises worldwide streamline their patch management routine at ease and improve security.  

We greatly appreciate all Action1 users who took their time to support Action1 with reviews on G2. Your feedback plays a huge role in helping us grow and constantly improve the product.  

To learn more what our users think about Action1, or leave your review, visit our page on G2. 

See What You Can Do with Action1

 

Join our weekly LIVE demo “Patch Management That Just Works with Action1” to learn more

about Action1 features and use cases for your IT needs.

 

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