The Challenge
Ecobank, being a pan-African banking group with numerous offices and branches across Africa, needed to remain at the forefront of technological innovation in the continent’s banking industry. Having such a robust IT infrastructure with third-party applications demanded that the bank constantly reduce its exposure to potential cyber threats, particularly the ones stemming from unpatched vulnerabilities in these applications, using a time and cost saving solution that provided support for third-party patching.
“The presence of unpatched apps posed a risk to our IT environment, adversely affecting our risk scoring,” remarked Enoch Sappor, Systems Security Engineer Group Technology Cyber Security.
In addition, Ecobank wanted to effectively monitor, identify, and uninstall unwanted software on its endpoints, which could pose security risks. To enhance their security position and maintain the desirable low-risk scores, Ecobank decided to find a solution that could implement third-party patching while providing them with greater control over their geographically dispersed endpointsITC Service is committed to delivering best-in-class IT services to clients located across the North East and other parts of England. One of its key business priorities, as a service provider, is to empower its customers to stay ahead of the game when it comes to cyber security.
The Action1 Solution
Following a thorough evaluation of various patch management solutions, Ecobank opted for Action1. They chose Action1 for its third-party patching capabilities, time and cost savings, ease of use, and scalable cloud-native architecture.
The Benefits
Efficient third-party patch management. By implementing Action1, Ecobank streamlined third-party patching and ensured continuous remediation of vulnerabilities in third-party applications such as Chrome and Adobe across their distributed network, improving their security position and mitigating the risk of ransomware.
With Action1’s third-party patching capability, we can easily patch our systems on a large scale and address security vulnerabilities. This will help us continue to serve our customers and stakeholders, timely and securely across the continent without the fear of malware.
Enoch Sappor, Systems Security Engineer Group Technology Cyber Security.
Reduced vulnerabilities and enhanced risk score. Ecobank opted for Action1’s comprehensive feature set, which includes intuitive third-party patching, the ability to detect and bulk-remove unwanted software on endpoints, and an aggregated dashboard that provides instant visibility into vulnerabilities. Together, these capabilities proved valuable to Ecobank, leading to a reduction in security vulnerabilities across their geographically dispersed endpoints, improving the bank’s overall risk score, and reinforcing their technology-driven approach to banking.
