CDD IT Achieves 26% ROI Increase and Grows Its Business with Action1
The Organization
CDD IT is a managed service provider that offers a wide range of IT services, supporting thousands of customers across Brazil.
Location:
São Paulo, Brazil
Industry:
Managed Service Providers
Website:
Results:
- Reduced update deployment time by 60%.
- Saved 24 hours monthly in IT productivity.
- Increased ROI in IT management tools by 25%.
- Improved quality of IT services.
- Enabled business expansion through partnership.
Demand for More Advanced Patching
Choosing Action1
Yielding Exceptional Results
- Reduced time on patching by 60%, resulting in 24 hours of monthly time savings, resulting in increased IT productivity.
- With Action1, the team can discover missing patches and apply them automatically in real-time, ensuring that all systems are always up to date and protected against known vulnerabilities.
- Automation has significantly reduced the manual workload of the CDD IT technicians and minimized system downtime. CDD IT can now deploy patches three times faster than before, ensuring prompt response to critical vulnerabilities.
- Elevated quality of service delivery and high customer satisfaction thanks to faster delivery of security patches in a way that doesn’t interfere with customer end-users’ jobs.
- A 25% increase in the CDD IT’s ROI in IT management tools, driven by the abilities to automate processes and improve security delivered by the Action1 platform.
Action1 has been a game-changer for us. Its ability to automate patching helps us ensure security and improve productivity while maintaining the trust of our customers and the integrity of our services.
Rodrigo Cândido, Head of Innovation and Technology at CDD IT