Homepage 5 Remote Desktop

Cloud Remote Desktop Solution

For Internal IT and MSPs

Action1 provides a secure, low-latency Remote Desktop solution compliant with modern data privacy standards. Our Windows remote desktop system enables MSPs and IT teams to slash troubleshooting time, solve complex IT issues, support end-users from a central cloud console, and control remote desktops directly through a web browser.

Start reducing your cybersecurity risks and costs today:

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Reasons Why IT Pros Сhoose Action1

All-in-one IT management platform

No more need to spend budget money on additional remote desktop support client software. Action1 RMM offers the built-in Remote Desktop along with the rest of the RMM features at no extra cost and requires no VPN or LANs.

Centralized remote desktop management

Right from the Action1 web console, IT pros can troubleshoot issues for users, regardless of whether employees are based in one office or scattered worldwide. The remote desktop connection allows access to:

^ The user’s monitor or monitors
^ The user’s mouse and keyboard
^ User Account Control (UAC) prompt
^ A shared clipboard.

Seamless web-based remote access

The easy-to-use remote desktop solution is a seamlessly integrated feature into the Action1 platform for remote monitoring and management and requires no additional software installation, VPN, or firewall configurations. It allows to connect to remote desktop via web browser.

Unattended access and management

With Action1 RMM, IT teams can control unattended remote desktops and perform routine system management tasks while the device user is away. Once the unattended access connection is established, the admin is able to:

^ Track processes and services
^ Access Windows command prompt
^ Run PowerShell scripts
^ Reboot computers
^ Roll out system updates
^ Manage software and printer scripts.

Compliance with modern data privacy standards

Action1 is committed to the security of your data. Our solution supports both multi-factor authentication (MFA) and end-to-end encryption. Moreover, our proprietary end-to-end security technology ensures each remote assistance session stays stable and intrusion-free, even for devices that aren’t connected to the corporate domain or LAN.

^ Multi-factor authentication
^ Secured with TLS protocol
^ Private encryption key and certificate

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See Remote Desktop Feature In Action

Industry Awards

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High Performer G2 Summer 2022


Action1 RMM  saves us both time and money — it enables us to manage updates and software across all our endpoints more effectively. Also, its built-in remote desktop empowers us to provide IT support, which saves us $10,000 a year as we do not have to purchase an additional remote support platform.

Jeremy Campbell

IT Manager, Seyer Industries

With Action1, I am confident that we can keep our customers’ remote devices properly updated and patched, troubleshoot any problem that users experience, and provide high-quality support. Connections are stable and reliable, and we can scale the platform up as much as we need.

Mario Domeniconi

Chief Technology Officer, Netability

Action1 RMM fully meets my needs in remote monitoring and management and enables me to provide our remote employees with office-quality IT support, while being an affordable solution. It’s hard to quantify the amount of money Action1 RMM saves us, but the time savings are huge.

Chris Delez

Information Systems & Building Manager, Area Agency on Aging of Broward County