Online Documentation


Installation
Option 1 - with Connector (Recommended)

Go to Deployment to download the Connector installation package (action1_connector.zip). Connector supports both 32 and 64 bit systems.

Connector Download

After download, unzip and run action1_connector.exe as adminstrator (such as by right-clicking it and selecting "Run as administrator").

Connector Unpacking   Run as administartor

During installation, the installer will ask you for network credentials to be used for automatic deployment of Action1 agents. The credentials shall have the following rights:
- Logon as a service (on the local computer). The installer will attempt to grant this right to the specified account
- Member of the local Administrators group on all of your managed endpoints. This is usually accomplished by adding a dedicated domain account to all the local Administrators groups via Group Policy. Note that the account itself does not require any domain administrative rights to Active Directory, only local.

Connector Installation

IMPORTANT: Membership in local Administrators is required to copy the agent executable file to \\machinename\admin$\Action1 folder and configure a Windows service called Action1 Endpoint Agent on all managed endpoints. The credentials Connector WILL NOT be sent to Action1 Cloud or anywhere else outside of the Connector installation. The only location where they will be stored is the local Service Control Manager (SCM) database maintained by the Windows operating system in encrypted format and accessible only by the OS itself.

Action1 Connector installs itself into %ProgramFiles%\Action1\Connector or %ProgramFiles(x86)%\Action1\Connector depending on the type of the system.

After successfull installation, Connector will securely connect to Action1 Cloud using embedded information about your organization that includes authentication certificate for mutual authentication and private encryption key, specific to your organization. Go to Settings to finish the configuration process and start using Action1. Once you specify the scope of deployment (such as AD domain or list of computers), Connector will automatically connect to each managed computer, copy Action1 agent executable into \\computername\admin$\Action1 folder (which maps to %WinDir%\Action1 localy), create a service called Action1 Endpoint Agent and start it. The Action1 agent service will then connect to Action1 Cloud on its own (bypassing Connector) and make itself immeditely available for your requests.

Settings

Option 2 - Manual

Download Action1 Agent Installer. The installer supports both 32 and 64 bit Windows. After download, copy action1_agent.exe to each managed endpoint and run it as administrator (such as by right-clicking it and selecting "Run as administrator").

Settings

The installer will ask you to confirm the installation and then install the agent under the LOCAL SYSTEM account into %WinDir%\Action1 folder as a service called Action1 Endpoint Agent.

Settings

After successfull installation, Action1 agent will securely connect to Action1 Cloud using embedded information about your organization that includes authentication certificate for mutual authentication and private encryption key, specific to your organization. The agent becomes fully functional and available for your usage immediately after successfull installation.

Option 3 - Unattended

Download Action1 Agent Installer and run "action1_agent.exe install unattended" on each managed endpoint using a script or Group Policy to install the agent using default settings. The outcome will be the same as described above in Option 2 - Manual